Comments on: Indiaplaza Sucks! http://www.akgoyal.com/2008/09/12/indiaplaza-sucks/ life down there is just a strange illusion Fri, 04 Nov 2011 05:23:48 +0000 hourly 1 By: Ashok http://www.akgoyal.com/2008/09/12/indiaplaza-sucks/comment-page-1/#comment-21175 Ashok Fri, 15 Oct 2010 07:42:31 +0000 http://www.akgoyal.com/?p=690#comment-21175 Indiaplaza sucks big time, it is a dead website, no reply, no customer care, no delivery of product. Buy the product online and wait till eternity. Submit ticket and forget about reply, they never reply. You will never be able to connect via phone to them. I pass through the horrible experience. Dont believe just buy one product and see yourself Indiaplaza sucks big time, it is a dead website, no reply, no customer care, no delivery of product. Buy the product online and wait till eternity.

Submit ticket and forget about reply, they never reply.

You will never be able to connect via phone to them.

I pass through the horrible experience.

Dont believe just buy one product and see yourself

]]> By: Goyal http://www.akgoyal.com/2008/09/12/indiaplaza-sucks/comment-page-1/#comment-4756 Goyal Mon, 15 Sep 2008 10:47:15 +0000 http://www.akgoyal.com/?p=690#comment-4756 @Srini I agree - I have been working in the Service Industry for about 3 years now, and I know how it is to be done. I think online shopping needs a major rework in India, and needs to be a combination of local depots in major cities, instead of one so that the shipping is quicker. @Srini

I agree – I have been working in the Service Industry for about 3 years now, and I know how it is to be done. I think online shopping needs a major rework in India, and needs to be a combination of local depots in major cities, instead of one so that the shipping is quicker.

]]> By: Indiaplaza - the saga continues | mere funde http://www.akgoyal.com/2008/09/12/indiaplaza-sucks/comment-page-1/#comment-4753 Indiaplaza - the saga continues | mere funde Mon, 15 Sep 2008 10:29:53 +0000 http://www.akgoyal.com/?p=690#comment-4753 [...] is the response from the Indiaplaza team to my email: Dear Amit Kumar [...] [...] is the response from the Indiaplaza team to my email: Dear Amit Kumar [...]

]]> By: Srini http://www.akgoyal.com/2008/09/12/indiaplaza-sucks/comment-page-1/#comment-4752 Srini Mon, 15 Sep 2008 10:00:44 +0000 http://www.akgoyal.com/?p=690#comment-4752 Sad to note that IndiaPlaza's customer service is pathetic. Yes currently the online bookstores are largely on a price war and do not seem to be concentrating on more important aspects like customer service. Atleast if a book is not available, keeping the customer informed would go a long way. And the most dangerous thing for an online store is the potency of negative feedback like yours. So online stores have this obvious responsibility of keeping the customer informed as the customer doesnot have a store where he can drop by question the shop keeper!! Sad to note that IndiaPlaza’s customer service is pathetic. Yes currently the online bookstores are largely on a price war and do not seem to be concentrating on more important aspects like customer service. Atleast if a book is not available, keeping the customer informed would go a long way.

And the most dangerous thing for an online store is the potency of negative feedback like yours. So online stores have this obvious responsibility of keeping the customer informed as the customer doesnot have a store where he can drop by question the shop keeper!!

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